Streamline File Collection with the eXtendFiles Public Upload Feature

Streamline File Collection with the eXtendFiles Public Upload Feature

Introduction 

This article is relevant if your business needs to collect files from customers, vendors, partners or possibly even from your employees that do not have access to your NetSuite account.

In today’s fast-paced business environment, efficient file sharing is crucial for seamless collaboration with external parties. Constantly chasing emails, managing messy shared drives, and dealing with varying file sizes and formats can significantly hinder productivity. eXtendFiles, with its powerful public upload feature, offers a streamlined solution within the NetSuite platform to simplify and centralize this often chaotic process.

The Challenge of Traditional File Collection

Traditional methods of collecting files, such as email attachments or FTP servers, often present several challenges:   

  • Email Overload: Sifting through countless emails to find specific files is time-consuming and inefficient. Attachments can also get lost or exceed size limits.
     
  • Version Control Issues: Multiple versions of the same file circulating via email can lead to confusion and errors.
     
  • Security Risks: Sending sensitive files via email can be vulnerable to security breaches.
     
  • Lack of Centralization: Scattered files across different platforms make it difficult to manage and track submissions.
  • Time-Consuming Follow-Ups: Chasing down missing files or clarifying submission requirements adds unnecessary work.

eXtendFiles: A Solution for Simplified File Collection

eXtendFiles’ public upload feature offers a robust and user-friendly alternative to these traditional methods. It provides a dedicated, responsive web page for anyone to easily upload files, eliminating the headaches associated with email and other outdated systems. Even more important, those files can be immediately linked to the necessary NetSuite record(s). 

How eXtendFiles Public Upload Works:

  1. Generate a Unique Upload Link: eXtendFiles allows you to create unique, shareable links that can be generated from any record within NetSuite.
  2. Share the Link: Distribute the link via email, embed it on your website, or share it through any other preferred communication channel.
  3. Easy Upload for Anyone: Recipients simply click the link and upload their files directly, without needing access to your NetSuite account.
  4. Centralized Storage: All uploaded files are automatically stored in your cloud storage account and linked to the necessary NetSuite record.
  5. Automated Notifications: Workflows can easily be created on eXtendFiles to notify you  when new files are uploaded, keeping you informed of submissions.

The public upload link can remain active & open for as long as you wish. While many of our clients choose to keep the public upload link active indefinitely, other clients choose to only keep it active until the necessary files have been collected.  Once they have received the file(s) they have requested, the public upload link can be easily be shutdown.

Benefits of Using eXtendFiles Public Upload:

  • Increased Efficiency: Save time and resources by automating the file collection process while harnessing the power of the NetSuite platform.
  • Improved Organization: Keep all files in one central, easily accessible location.
  • Enhanced Security: Protect sensitive data with secure file storage and transfer protocols.
  • Reduced Errors: Minimize confusion and errors associated with manual file management.
  • Branded Experience: Customize the upload page with your company logo for a professional look.
  • Flexible File Handling: Accept a wide range of file types and sizes without worrying about upload limits.
  • Trackable Submissions: Monitor the status of file uploads and identify any missing submissions via saved searches and workflows.

Use Cases for eXtendFiles Public Upload:

  • Collecting Customer Documents: Gathering contracts, tax-exempt certificates, credit applications, artwork, or other necessary paperwork from clients.
  • Vendor Submissions: Receiving proposals, W-9s, certificates of compliance, proofs, or product specifications from vendors.
  • Partner Collaboration: Receiving marketing materials, agreements, project updates, or other relevant files from partners.
  • Project File Management: Collecting images or documents from employees on the road.
  • Support Case Submissions: Collect claim details, supporting documents and/or images from customers regarding cases.

Conclusion

The eXtendFiles public upload feature provides a powerful and efficient solution for streamlining file collection from customers, vendors, partners and employees alike. By simplifying the process, eXtendFiles empowers businesses to focus on what matters most – growing their business and fostering strong relationships. Stop wasting time on messy email chains and embrace the future of file management with eXtendFiles. If you’re looking to streamline the process of gathering files from external partieslet’s have a conversation and assess where we can help. 

About eXtendFiles

eXtendFiles offers a powerful solution to address the common file management challenges within NetSuite. eXtendFiles eliminates the limitations of NetSuite’s native storage capacity by seamlessly integrating with your preferred external cloud storage provider. It provides a highly organized structure for managing files directly within NetSuite, making it easy to locate and access documents when needed. With robust searchability and efficient collaboration tools, eXtendFiles enhances workflow productivity and ensures that your team can collaborate on documents efficiently. Plus, its configurable options allow you to set up workflows that fit your specific business needs.

For more information, please visit our eXtendFiles product page.

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