Privacy Policy Change History

Originally Posted: February 26, 2018

Updated: June 22, 2021


1) eXtendTech Privacy Policy

At eXtendTech, our mission is to enable, empower, and eXtend the capabilities of the user to allow them to achieve more with less effort. That mission covers our online and offline philosophy through our website(s), applications, and services (which we collectively call the Services) and that is why we also refer to our application Companies and Users as Users. Our privacy policy describes what Personal Data we collect and how we use and share that information.

We encourage you to review our privacy policy below. If you have any questions about how we handle or protect your Personal Data, please contact us through our Online Contact Us Form.


1.1 Who We Are

We are SuiteXtend LLC. dba eXtendTech (eXtendTech). We provide web and mobile application based services.


1.2 Information We Collect

eXtendTech collects information to operate our business and provide you with innovative process solutions and integrations. We DO NOT collect Personal Data, other than data supplied to us in adherence to this privacy policy.

We collect cookie data which is anonymous, aggregated, de-identified, or otherwise does not reveal your identity. Some examples include browser and operating system, time spent using our Services, and performance statistics of our Services. We collect and use this information to understand how you and our community as a whole use our Services and constantly tune, enhance, innovate and build products and services to reflect the needs of Users. We also use this information to serve targeted advertising with out advertising partners.

When you use or interact with our web and mobile applications and websites, we collect Other Information.

We may collect Other Information about your use of our Services. This includes, for example, browser type, operating system, internet domain and host name, date and time of access as well as referring and onward URL, as well as transactional data about the activities you undertake and how you interact with the Services, such as what data is displayed, clicked on or shared, the click stream patterns, and the length of time spent on each site or page; and searches you may conduct on the Services.


1.3 How Do We Collect Your Data

You directly provide eXtendTech with most of the data we collect. We collect data and process data when you:

  • Register for or purchase any of our products or services.
  • Voluntarily complete a customer survey, form or send us a direct email.
  • Use or view our website via your browser’s cookies.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.


1.4 How We Use Other Information Data

eXtendTech uses the data we collect to operate our business, advertise and provide our products and Services, improve existing products and services, develop new products and services, and to improve your experiences interacting with us.

We use the information we collect to operate our business and provide our services to users.

We use the data we collect to provide the Services that we offer. This includes operating, maintaining, and providing you with all of the content and features of the Services.

We also use the data that we collect for our internal business operations. For example, we use data to better understand our business, analyze our operations, improve the Services, and to develop new products and Services to support Users. We may also use the data to track, for example, the total number of visitors to or users of the Services, the number of visitors to each page of the Services, and the domain names of our visitors’ Internet service providers to analyze our business operations and performance.

eXtendTech uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website


1.5 Information Security

eXtendTech is committed to protecting the security of information within our applications and services. We use technical and organizational measures designed to protect information against unauthorized access, theft, and loss. We also recommend that you take additional measures to protect yourself and your information, such as installing anti-virus software, closing browsers after use, keeping confidential your log-in credentials and passwords, and making sure that you regularly update software and apps you have downloaded to ensure you have enabled the latest security features on your devices.

eXtendTech stores your data in US-based secure data centres. These data centres follow all local data centre compliant standards including ISO and PCI compliance.


1.6 Data Retention

eXtendTech will retain your Other Information for as long as needed to provide you the relevant Services. We will also retain and use Other Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. In accordance with GDPR regulations you may also request that information be removed from our services. This excludes financial records and other internal records which are required to be kept by law.


1.7 Children

We do not knowingly collect Personal Data from children under 13. If you become aware that a child has provided us with Personal Data without parental consent, please contact us through our Online Contact Us Form. If we become aware that a child under 13 has provided us with Personal Data without parental consent, we will take steps to remove the information and terminate the child’s account.


1.8 Third Parties We Do Not Own or Control

Please note that this Privacy Policy does not apply to the practices of companies that we do not own or control or to people that we do not employ or manage. For example, if you download one of our applications on your smartphone, the manufacturer of your smartphone may have a policy that applies to its own practices for collecting information through that smartphone. We encourage you to read the privacy policies of each and every device, website, and service that you use.


1.9 Marketing

Our Company would like to send you information about products and services of ours that we think you might like. As well as advertise our products and services across the web. The following organisations use your anonymised web profile which does not include an personally identifiable information:

  • Adroll

If you have agreed to receive marketing material from us, you may always opt out at a later date by clicking the unsubscribe link at the bottom of the email or you can contact us via our Online Contact Us Form.

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.


1.10 What are your data protection rights?

eXtendTech would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request eXtendTech for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that eXtendTech correct any information you believe is inaccurate. You also have the right to request eXtendTech to complete the information you believe is incomplete.

The right to erasure – You have the right to request that eXtendTech erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that eXtendTech restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to eXtendTech’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that eXtendTech transfer the data that we have collected to another organization, or directly to you, under certain conditions. We may charge you a small fee for this service.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via our Online Contact Us Form.


1.11 How to manage your cookies

You can set your browser not to accept cookies, and the following website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.


1.12 How to Contact Us

If you have any questions, comments, or concerns about how we handle your Personal Data, then you may contact us through our Online Contact Us Form or write to us at:

eXtendTech
Attention: Privacy Office
19 Tiffany Court
Montville, NJ 07045


1.13 How to contact the appropriate authorities

Should you wish to report a complaint or if you feel that eXtendTech has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.


1.14 Privacy Policy Updates

We may update this Privacy Policy from time to time without prior notice. You can determine when this Policy was last revised by checking the Effective Date at the top of this page. We encourage you to periodically review this privacy policy to ensure you understand our privacy practices. If you have a registered account, we will notify you of any changes to our privacy policy via email and we may ask you to affirmatively acknowledge and consent to the changes the next time you use our Services.