We have researched every option on the market, especially within the promotional products vertical. Our search led us to NetSuite and eXtendTech. eXtendTech is not only a NetSuite expert, but they have developed a number of promotional products industry applications that have revolutionized our business. We are thrilled that we can focus business, not our systems.
Sam and eXtendTech have been the single most important part of our successful implementation of our new ERP. Sam understood our business and business needs and then developed practical solutions to help us grow. It is rare to find someone in the tech field that also knows how to simplify complicated processes. Importantly, he has played a key role in training our staff who love working with him.
In March of 2013 we set out to do a Netsuite implementation. The challenges of execution on a project of that magnitude were enormous. Sam Hornstein not only lead the project, but he did it with a small team of inexperienced users. His systematic approach to detailing all of the issues, difficulties and obstacles lead to a flawless implementation.